Workstation Accessibility and Usability: The Heart of Designing Work Solutions

Authors: Hitchcock, David; Hilton, Becky; Teasdale, Dona; Russell, Evelyn; Haynes, Fari; Flynn, Frances; Jackson, Malcolm; Coates, Moira; Mortimer, Rae

Source: Journal of Occupational Psychology, Employment and Disability, Volume 8, Number 1, Spring 2006 , pp. 158-168(11)

Publisher: DWP Occupational & Health Psychology Services

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Abstract:

As an introduction to designing work solutions, this paper explores the ethos of workstation ergonomics. By considering issues of accessibility, usability and assistive technology it discusses the principles of good workstation provision. The authors present a case for inclusive design being preferable to merely providing accessible solutions, but also provide a framework on which to build specific solutions for individual employees. Beyond this, the authors discuss the need for a holistic approach, which also considers personal, environment and task factors, concluding that improvements to the physical design of a workstation may be rendered ineffective without the support of training and employer and employee understanding.

Keywords: ACCESSIBILITY; ERGONOMICS; INCLUSIVE DESIGN; UNIVERSAL DESIGN; USABILITY; WORK; WORK SOLUTIONS; WORKPLACE; WORKSTATION

Document Type: Research article

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