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Hosts’ Perceptions of the Impact of Tourism in an Urban Area

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This chapter offers an analysis of residents’ perceptions of the impacts of tourism in a Portuguese city, Aveiro, where tourism authorities have identified tourism as a strategic activity. The main objectives are to identify homogeneous groups of residents according to their perceptions of the impacts of tourism and to determine whether there are differences among those groups in terms of their interaction with tourists and of their socio-demographic profile. Through the use of hierarchical cluster analysis, three distinct population segments were revealed according to their perception of the impacts of tourism: “culturally concerned”, “economic supporters” and “neutrals”. The segments identified show several statistical differences, including the socio-demographic profile of residents and their interaction with tourists.

Document Type: Research Article


Publication date: January 1, 2011

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  • Sustainability of Tourism: Cultural and Environmental Perspectives
    This book examines policies and practices associated with the introduction of various methods in order to maintain sustainable tourism development. The list of policies and practices is based on a selection of the most recent topics, providing many real-world examples and cases in relation to culture and nature-based environmental issues, representing both individual businesses and tourist destinations with an international focus. Structured with 15 chapters altogether, the principles and guidelines discussed apply equally to different product levels in tourism such as museums, cities, regions, and countries. This volume is intended as a supplementary textbook for further reading.
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