If you are experiencing problems downloading PDF or HTML fulltext, our helpdesk recommend clearing your browser cache and trying again. If you need help in clearing your cache, please click here . Still need help? Email help@ingentaconnect.com

Online Information Search: Differences between Goal-Directed and Experiential Search

$40.00 plus tax (Refund Policy)

Buy Article:

Abstract:

Travelers' use of the Internet as an information source has been the subject of research in the past. Most studies focus on the search process; however, the influence of the actual search goal on search behavior has been neglected. Travelers' interactions with a website may depend on whether they search for precise factual information or rather stimulus driven and unplanned. This article provides an overview of literature on information search and shows how searchers who are browsing a website just for fun or are searching for factual information differ in their perception. A survey among 445 travelers will give insight into search behavior depending on the search setting. The results indicate that the main drivers for value and satisfaction for a goal-directed search are content quality followed by usefulness. These effects are attenuated for the experiential search. Further, ease of use is only significant for the goal-directed search group while enjoyment only exhibits effects for experiential searchers.
More about this publication?
  • Information Technology & Tourism is the first scientific journal dealing with the exciting relationship between information technology and tourism. Information and communication systems embedded in a global net have profound influence on the tourism and travel industry. Reservation systems, distributed multimedia systems, highly mobile working places, electronic markets, and the dominant position of tourism applications in the Internet are noticeable results of this development. And the tourism industry poses several challenges to the IT field and its methodologies.
Related content

Tools

Favourites

Share Content

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
X
Cookie Policy
ingentaconnect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more