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Mobile Business in Air Travel: Results from an Explorative Workshop

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This article presents the key findings of a workshop titled “Mobile Business in Air Travel.” This workshop has aimed to examine how mobile technologies will change the way of travel. On this occasion, 18 international experts from the aviation and ICT industry met in Schadau Castle, Thun (Switzerland) to discuss the topic in four consecutive sessions. Based on a distinctive qualitative research design, the moderated workshop explored this new field of research and identified trends and scenarios that suggest the way the aviation industry, air travel, and mobile society are going to develop. The findings provide a basis for further research.


Document Type: Research Article


Publication date: 2010-01-01

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  • Information Technology & Tourism is the first scientific journal dealing with the exciting relationship between information technology and tourism. Information and communication systems embedded in a global net have profound influence on the tourism and travel industry. Reservation systems, distributed multimedia systems, highly mobile working places, electronic markets, and the dominant position of tourism applications in the Internet are noticeable results of this development. And the tourism industry poses several challenges to the IT field and its methodologies.
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