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Context-Aware Information Services to Support Tourist Communities

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Several context-aware applications exist that provide tourists with location-based content delivery and interface adaptation to current activity. Our approach differs from previous ones as we consider a tourist not only as a target for content delivery, but also as a source of valuable information, useful for other tourists and service providers as well. This work describes a tourism context-aware application that provides tourists on the move with proper mobile and location-based context-aware services supporting community building and knowledge exchange. To this purpose, the application includes a context-aware instant messaging service and a tourist service provider reputation system, which supports tourists during decision-making processes. Here we describe main issues related to the design and prototype implementation of the tourism context-aware application and main results of user trials.
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Document Type: Research Article

Publication date: 2008-12-01

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  • Information Technology & Tourism is the first scientific journal dealing with the exciting relationship between information technology and tourism. Information and communication systems embedded in a global net have profound influence on the tourism and travel industry. Reservation systems, distributed multimedia systems, highly mobile working places, electronic markets, and the dominant position of tourism applications in the Internet are noticeable results of this development. And the tourism industry poses several challenges to the IT field and its methodologies.
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