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Testing Position Effects and Copy to Increase Web Page Visits

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This research uses online experiments and consumer behavior literature to investigate how location and copy on a web page influence the rate of clicks on a link. As in other media, the results support these effects on web page clicking behavior. Two experiments demonstrate how to more than double the number of clicks on a web page as well as the value of web-based experiments. The results also illustrate how tourism managers and academics can combine principles of menu engineering and web page management to improve performance in both media. The article closes with proposals for future research of layouts: offline with restaurant menus and online with web pages.


Document Type: Research Article


Publication date: 2006-03-01

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  • Information Technology & Tourism is the first scientific journal dealing with the exciting relationship between information technology and tourism. Information and communication systems embedded in a global net have profound influence on the tourism and travel industry. Reservation systems, distributed multimedia systems, highly mobile working places, electronic markets, and the dominant position of tourism applications in the Internet are noticeable results of this development. And the tourism industry poses several challenges to the IT field and its methodologies.
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