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A main obstacle to e-commerce is the well-known “interoperability problem.” Different players have different views of the world, even in the same application field. This is particularly true in the travel and tourism e-market where IT has been applied for a long time, leading to a plethora of different information systems, each with its own data model and structure. In this article we describe the approach followed in “HARMO-TEN,” a European project aimed at solve the data heterogeneity problem by setting up a “virtual interoperable network” and providing the participants with a technological infrastructure based on a shared ontology. This will allow exchanging information in a seamless way while keeping existing data models unchanged.

Keywords: Data integration; Interoperability; Mediators; Ontologies; Semantic middleware

Document Type: Research Article


Affiliations: 1: *eCommerce and Tourism Research Laboratory-eCTRL, ITC-Irst, Trento, Italy 2: †E-Commerce Competence Center-EC3, Vienna, Austria 3: ‡eTourism Competence Center Austria-ECCA, Innsbruck, Austria 4: §Department of Information Systems and e-tourism, University of Innsbruck, Austria

Publication date: January 1, 2005

More about this publication?
  • Information Technology & Tourism is the first scientific journal dealing with the exciting relationship between information technology and tourism. Information and communication systems embedded in a global net have profound influence on the tourism and travel industry. Reservation systems, distributed multimedia systems, highly mobile working places, electronic markets, and the dominant position of tourism applications in the Internet are noticeable results of this development. And the tourism industry poses several challenges to the IT field and its methodologies.

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