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A STUDY OF EMERGING TOURISM FEATURES ASSOCIATED WITH AUSTRALIAN WINERY WEBSITES

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Abstract:

This article reports on research that examined Internet adoption by Australian wineries and identified an emergent tourism focus of winery websites. The Australian wine industry has been a recent global success story and winery operators appear to have adopted the website as part of an integral strategy based on direct marketing and wine tourism. The study did not engage a laboratory-based website evaluation, but captured perceptions of winery owners and how they viewed the benefits and features of their sites. Various tourism features identified as being important by winery owners related to information about winery products, viticulture, and regional location. An important finding was the identification of competitor-to-competitor hypertext links on a notable number of winery sites—features that endeavored to promote multiwinery cellar door tourism. The study is significant in that it is one of the few academic works dealing with the relatively new and emerging global industry associated with wine tourism.

Keywords: Australia; Clusters; Direct marketing; Website; Wine tourism

Document Type: Research Article

DOI: https://doi.org/10.3727/109830505774297283

Affiliations: Centre for Hospitality and Tourism Research (CTHR), Victoria University, Melbourne, Victoria, 8001, Australia

Publication date: 2005-01-01

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  • Information Technology & Tourism is the first scientific journal dealing with the exciting relationship between information technology and tourism. Information and communication systems embedded in a global net have profound influence on the tourism and travel industry. Reservation systems, distributed multimedia systems, highly mobile working places, electronic markets, and the dominant position of tourism applications in the Internet are noticeable results of this development. And the tourism industry poses several challenges to the IT field and its methodologies.
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