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INFORMATION TECHNOLOGY AND TOURISM: A RESEARCH AGENDA

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Abstract:

This article describes an attempt to bring together the tourism information technology research literature and provides an initial critical analysts. Literature sources were restricted to referced/reviewed research work in this domain and from which significant themes, trends, and issues were derived. Within the identified contextual boundaries, definitions, and resource constraints, some preliminary analyses and interpretation are offered. The findings illustrate that in the 6 years of 1994Â-1999 inclusive there has been a sustained level of research activity with the principal sources being the UK, Germany, Austria, and the US. Significant efforts have been focused on tourism information systems, electronic distribution and commerce, and diverse Web-based developments. The implications of the mismatch between actual areas of research activity identified in the findings and those forecast by earlier studies are considered.

Keywords: Information technology; Research; Tourism

Document Type: Research Article

Affiliations: Hospitality and Tourism Management, Queen Margaret University College, Corstorphine Campus, Clermiston, Edinburgh

Publication date: 2000-01-01

More about this publication?
  • Information Technology & Tourism is the first scientific journal dealing with the exciting relationship between information technology and tourism. Information and communication systems embedded in a global net have profound influence on the tourism and travel industry. Reservation systems, distributed multimedia systems, highly mobile working places, electronic markets, and the dominant position of tourism applications in the Internet are noticeable results of this development. And the tourism industry poses several challenges to the IT field and its methodologies.
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