Measuring Volunteer Motivation in Mega-Sporting Events

Authors: Giannoulakis, Chrysostomos; Wang, Chien-Hsin; Gray, Dianna

Source: Event Management, Volume 11, Number 4, 2008 , pp. 191-200(10)

Publisher: Cognizant Communication Corporation

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Abstract:

Volunteers are a core component of sport service delivery and an important element of the Olympic Games culture. However, little research has addressed the specific characteristics and experiences of individuals who dedicate their time and effort to volunteer at mega-sporting events, more specifically at the Olympic Games. The current study aims to contribute to the literature so that more effective volunteer recruitment and management strategies can be fostered. The purpose of the study was to investigate motives of volunteers at the Athens 2004 Olympics and examine the factorial structure of the Olympic Volunteer Motivation Scale (OVMS). Data were gathered from a volunteer sample of 146 individuals who offered their services in the Olympic Aquatic Center and the Olympic Village. Scores from the 18-item OVMS demonstrated satisfactory validity and reliability. The extracted factors (Olympic related, Egoistic, and Purposive) were well defined and interpreted in terms of the items included. Given the fact that volunteers at the Olympic Games might be motivated by reasons that differ from those at local sporting events, the OVMS will provide information that could further support the Olympic volunteer movement in terms of effective volunteer recruitment and satisfaction.

Keywords: SPORT VOLUNTEER MANAGEMENT; VOLUNTEER MOTIVATION; OLYMPIC GAMES

Document Type: Research article

DOI: http://dx.doi.org/10.3727/152599508785899884

Publication date: 2008-09-01

More about this publication?
  • Event Management, an International Journal, intends to meet the research and analytic needs of a rapidly growing profession focused on events. This field has developed in size and impact globally to become a major business with numerous dedicated facilities, and a large-scale generator of tourism. The field encompasses meetings, conventions, festivals, expositions, sport and other special events. Event management is also of considerable importance to government agencies and not-for-profit organizations in a pursuit of a variety of goals, including fund-raising, the fostering of causes, and community development.
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