@article {Bohner:1 December 2002:0144-6665:495, author = "Bohner G.", author = "Ruder M.", author = "Erb H-P.", title = "When expertise backfires: Contrast and assimilation effects in persuasion", journal = "British Journal of Social Psychology", volume = "41", year = "1 December 2002", abstract = "It was proposed that source cues bias message processing in a direction opposite to cue valence if message content violates cue-based expectancies (contrast hypothesis), but consistent with cue valence if message content is ambiguous (bias hypothesis). In line with these hypotheses, students (N = 123) reported less favourable thoughts and attitudes after reading weak arguments presented by a high (vs. low) expertise source (Expts 1 and 2), and reported more favourable thoughts after reading strong arguments presented by a low (vs. high) expertise source (Expt 2). Conversely, students' thoughts and attitudes were more (less) favourable when a high (low) expertise source presented ambiguous arguments (Expt 2). Results are discussed in relation to dual- vs. single-process accounts of persuasion and models of assimilation and contrast in social judgment.", pages = "495-519(25)", url = "http://www.ingentaconnect.com/content/bpsoc/bjsp/2002/00000041/00000004/art00002" doi = "doi:10.1348/014466602321149858" }