The effects of telephone prompting on attendance for starting treatment and retention in treatment at a specialist alcohol clinic

Authors: Jackson, Katie R.1; Booth, Peter G.2; Salmon, Peter3; McGuire, James3

Source: British Journal of Clinical Psychology, Volume 48, Number 4, November 2009 , pp. 437-442(6)

Publisher: British Psychological Society

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Abstract:

Objective:

To examine the effects of telephone prompting on attendance for the start of treatment and retention in treatment in a specialist alcohol clinic.

Method:

The study setting was a specialist alcohol treatment clinic. Participants were 172 clients attending as out-patients. An ABABAB design was used with planned alternating conditions, respectively, with or without a telephone prompt the day before the client was due to attend, over a succession of six consecutive 4-week periods.

Results:

Clients who were prompted were more likely to start treatment and attend further treatment sessions than clients who were not prompted.

Conclusions:

Telephone prompting is a simple and effective way to improve attendance for the start of treatment and retention in alcohol treatment.

Document Type: Research article

DOI: 10.1348/014466509X457469

Affiliations: 1: Institute for Health Research, Bowland Tower East, Lancaster University, Lancaster, UK 2: The Windsor Clinic, Mersey Care NHS Trust, University Hospital Aintree, Lower Lane, Liverpool, UK 3: Division of Clinical Psychology, The University of Liverpool, Liverpool, UK

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