Unemployed and their caseworkers: should they be friends or foes?

$48.00 plus tax (Refund Policy)

Download / Buy Article:

Abstract:

Summary. 

In many countries, caseworkers in public employment offices have dual roles of counselling and monitoring unemployed people. These roles often conflict, which results in important caseworker heterogeneity: some consider providing services to their clients and satisfying their demands as their primary task. However, others may pursue their own strategies, even against the will of the unemployed person. They may assign jobs and labour market programmes without the consent of the unemployed person. On the basis of a very detailed linked jobseeker–caseworker data set for Switzerland, we investigate the effects of caseworkers’ co-operativeness on the probabilities of employment of their clients. Modified statistical matching methods reveal that caseworkers who place less emphasis on a co-operative and harmonic relationship with their clients increase their chances of employment in the short and medium term.

Keywords: Public employment services; Statistical matching methods; Unemployment

Document Type: Research Article

DOI: http://dx.doi.org/10.1111/j.1467-985X.2009.00600.x

Affiliations: 1: University of St Gallen, Switzerland 2: University of Mannheim, Institute for the Study of Labor, Bonn, Germany, and University of St Gallen, Switzerland

Publication date: January 1, 2010

Related content

Tools

Favourites

Share Content

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
X
Cookie Policy
ingentaconnect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more