Skip to main content

The use and importance of external sources of knowledge in the software development process

Buy Article:

$43.00 plus tax (Refund Policy)

This is an empirical study of external sources of knowledge and their relative importance in different stages of the software development process. The amount of new knowledge generated through different sources and the differences between single client, customised and packaged software, are analysed. The analysis draws on case studies of 92, mostly European, software projects, and a pilot study. It shows the length, type, and relative importance of 718 sources of external knowledge in the software development process. The data collected show that there are important differences between tangible hardware and software projects with respect to the relative importance of the various sources and the knowledge acquired from these sources; differences which in part may be derived from the special characteristics of software in contrast to hardware development projects. Frequently the customers cannot specify exactly what they want, which means that the development process must be kept open to customer influence and feedback which may result in changes in the requirements, and subsequent modifications in the software.
No References
No Citations
No Supplementary Data
No Article Media
No Metrics

Document Type: Research Article

Affiliations: Mälardalen University, Department of Business Studies and Information Systems, Sweden

Publication date: 01 June 2004

  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more