System modeling of the R&D domain through the object–process methodology: a practical tool to help R&D satisfy its customers' needs

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Abstract:

Research and Development is an intricate process involving a host of challenging technological frontiers. This paper presents a practical tool to help R&D personnel satisfy the needs of customers by a systematic evaluation of R&D performance. To establish a sound methodology for R&D performance evaluation, we employ the object-process analysis (OPA) part of the object–process methodology. Using OPA, we gradually expose the constituents of the R&D system, its environment and the interaction between them. Through this systematic top-down refinement, we provide a comprehensive generic view of the R&D domain. The framework presented in the paper allows the user to describe, order, and inter-relate the issues that R&D managers should consider when managing, evaluating and planning R&D. As the approach addresses structure and behaviour in a unified, integrated manner, the analysis provides insights into both the static and dynamic aspects of the R&D domain and establishes a solid basis for its enterprise modeling.

Document Type: Research Article

DOI: http://dx.doi.org/10.1111/1467-9310.00069

Affiliations: 1: TEFEN USA, 1065 E. Hillsdale Blvd, Foster City, CA 94404, USA, 2: Faculty of Industrial Engineering and Management, Technion, Israel Institute of Technology, Haifa 32000, Israel

Publication date: October 1, 1997

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