Skip to main content

Publisher: Wiley-Blackwell

Volume 23, Numbers 1-2, March/July 2008

‘We are nurses, we are supposed to care for people’: professional values among nurses in NHS Direct call centres
pp. 2-16(15)
Authors: Mueller, Frank; Valsecchi, Raffaella; Smith, Chris; Gabe, Jonathan; Elston, Mary Ann

Favourites:
ADD
Favourites:
ADD
Favourites:
ADD

Gender matters in the global outsourcing of service work
pp. 44-60(17)
Authors: Howcroft, Debra; Richardson, Helen

Favourites:
ADD

Distributed work: communication in an ‘officeless firm’
pp. 61-76(16)
Authors: Lai, Yi; Burchell, Brendan

Favourites:
ADD
Favourites:
ADD

A new look at factors influencing total quality management failure: work process control or workforce control?
pp. 125-142(18)
Authors: Soltani, Ebrahim; Lai, Pei-Chun; Phillips, Paul

Favourites:
ADD

  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more