The tour guide is the vital link between a country’s heritage and the visitors who come to explore it. More than a mere purveyor of information, the guide can play a significant role in sensitizing the public to conservation questions and in influencing policy with regard to the complex issues raised by mass tourism. Felicitas Wressnig is a Viennese tour guide who obtained her licence in four languages while studying art history and journalism in 1969. She holds the training pass issued by the World Federation for Tourist Guides and is in charge of updating guide training in the Viennese Chamber of Commerce. As representative of Austria within the European Federation of Tourist Guides, she works on special topics and on comparative training in member countries.
Document Type: Research Article
Tour guide, Vienna
Publication date: January 1, 1999
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