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Publisher: Blackwell Publishing on behalf of the International Council for Small Business and the West Virginia University Bureau of Business and Economic Research

Volume 43, Number 3, July 2005
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Entrepreneurs or Investors: Do Multi-unit Franchisees Have Different Philosophical Orientations?
pp. 207-225(19)
Authors: Grünhagen, Marko; Mittelstaedt, Robert A.

Customer Relationship Management: A Comparative Analysis of Family and Nonfamily Business Practices
pp. 242-256(15)
Authors: Cooper, Marjorie J.; Upton, Nancy; Seaman, Samuel

Strategic Orientation, Management Characteristics, and Performance: A Study of Spanish SMEs
pp. 287-308(22)
Authors: Aragón-Sánchez, Antonio; Sánchez-Marín, Gregorio

The Implementation and Impact of ISO 9000 among Small Manufacturing Enterprises
pp. 309-330(22)
Authors: Briscoe, Jason A.; Fawcett, Stanley E.; Todd, Robert H.

Financial Challenges Facing Urban SMEs under Financial Sector Liberalization in Ghana
pp. 331-343(13)
Authors: Tagoe, Noel; Nyarko, Ernest; Anuwa-Amarh, Ebenezer

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