Rated to exhaustion? Reactions to performance appraisal processes

Authors: Brown M.; Benson J.

Source: Industrial Relations Journal, Volume 34, Number 1, March 2003 , pp. 67-81(15)

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Abstract:

Performance appraisal systems are a popular tool within organisations to enhance employee commitment and productivity. This paper examines the consequences of three aspects of a performance appraisal system (distributive justice, procedural justice and the performance rating) on the level of emotional exhaustion reported by employees in a large public sector research organisation.

Document Type: Research article

DOI: http://dx.doi.org/10.1111/1468-2338.00259

Affiliations: 1: University of Melbourne

Publication date: 2003-03-01