An Evaluation of Factors Regarding Students' Assessment of Faculty in a Business School

Authors: Peterson, Richard L.; Berenson, Mark L.; Misra, Ram B.; Radosevich, David J.

Source: Decision Sciences The Journal of Innovative Education, Volume 6, Number 2, July 2008 , pp. 375-402(28)

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Abstract:

Student faculty ratings are used at most institutions of higher learning for three important reasons. First, the ratings provide direct feedback to the faculty, and this enables faculty to adjust their teaching styles. Second, the ratings provide the administration with information intended to assist in guiding and mentoring faculty toward more effective pedagogical performance in the classroom. Third, the ratings also provide the administration with information to be used in the reappointment, tenure, and promotion processes, as well as for assignment of salary range adjustments and teaching awards. To be of real value, however, all of this is predicated on the use of a valid and reliable faculty-rating instrument along with a system designed to provide both the faculty and the administration with norming reports that allow for appropriate comparisons of ratings. This article reports such a study conducted within a large department of a business school and recommends that the process used be adapted by other business school departments and other academic units across the university and at other universities to ensure a more universally appropriate usage of students' ratings.

Keywords: Norming Report; Rating Instrument; Student Faculty Ratings

Document Type: Research article

DOI: http://dx.doi.org/10.1111/j.1540-4609.2008.00182.x

Affiliations: 1: Department of Management & Information Systems, Montclair State University, Montclair, NJ 07043, berensonm@mail.montclair.edu, misrar@mail.montclair.edu, radosevichd@mail.montclair.edu, Email: petersonr@mail.montclair.edu

Publication date: 2008-07-01