A Model for Evaluating Organizational Competencies: An Application in the Context of a Quality Management Initiative
Authors: Escrig-Tena, Ana Belén; Bou-Llusar, Juan Carlos
Source: Decision Sciences, Volume 36, Number 2, May 2005 , pp. 221-257(37)
Despite the important contributions made by the Competency-Based Perspective (CBP) to strategic thought, certain issues on the operational definition of the theoretical concepts that characterize this approach remain unresolved, thus limiting its empirical application. In addressing this issue, the present study puts forward a procedure for measuring the competencies that can be developed in association with a Quality Management (QM) initiative and analyzes the reliability and validity of the resulting scale. This procedure could be transferred to studies that aim to carry out an empirical analysis based on the theoretical position of the CBP.
Document Type: Research Article
Affiliations: Department of Business Administration and Marketing, Universitat Jaume I, Campus del Riu Sec, 12080 Castellón, Spain, Email: email@example.com
Publication date: May 1, 2005