Erratum: Correction to “The Impact of Process Variation on Consumer Dissatifaction: Evidence from the U.S. Domestic Airline Industry” by Nikos Tsikritsis and Janelle Heineke, Volume 35, Number 1, pp. 129–142

Source: Decision Sciences, Volume 35, Number 2, March 2004 , pp. 323-323(1)

Publisher: Wiley-Blackwell

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Document Type: Research article

DOI: http://dx.doi.org/10.1111/j.00117315.2004.00000.x

Publication date: 2004-03-01

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