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The development, design and delivery of a retail simulation

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Abstract is a web-based package of e-learning materials designed to support students on retailing courses. It uses the focal point of a ‘store opening’ to draw attention to key operational variables. The web-based package allows students to explore the impacts of variable combinations in a risk-free environment. This paper outlines the rationale for developing this new package; explains the design principles underlying its construction; and describes the delivery and assessment mechanisms in which it has been embedded. The case history of the project is reviewed, and actor-network theory is used to characterise the alignment of requisite time and expertise as a feat of engineering, facilitated by top-down support but dependent upon the creative manoeuvrings of the bottom-up enthusiast.

Document Type: Research Article


Affiliations: Manchester Metropolitan University Business School, Aytoun Street, Manchester, M1 3GH. UK. , Email:

Publication date: November 1, 2003

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