Can computers be teammates?

Authors: Nass C.; Fogg B.J.; Moon Y.

Source: International Journal of Human-Computer Studies, Volume 45, Number 6, December 1996 , pp. 669-678(10)

Publisher: Academic Press

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Abstract:

This study investigated the claim that humans will readily form team relationships with computers. Drawing from the group dynamic literature in human-human interactions, a laboratory experiment ( n =56) manipulated identity and interdependence to create team affiliation in a human-computer interaction. The data show that subjects who are told they are interdependent with the computer affiliate with the computer as a team. The data also show that the effects of being in a team with a computer are the same as the effects of being in a team with another human: subjects in the interdependence conditions perceived the computer to be more similar to themselves, saw themselves as more cooperative, were more open to influence from the computer, thought the information from the computer was of higher quality, found the information from the computer friendlier, and conformed more to the computer's information. Subjects in the identity conditions showed neither team affiliation nor the effects of team affiliation.

Language: English

Document Type: Research article

Affiliations: Department of Communication, Stanford University, Stanford, CA 94305-2050, USA:

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